Shipping & Delivery
Shipping, Delivery & Customs Guide
This page outlines our processing timelines, delivery practices and shipment tracking, along with a country‑by‑country guide to the customs duties and taxes that may apply when your order arrives.
Order processing & delivery
Timelines, accuracy and how we ship
Processing time
All orders usually take 1-3 business days to process. We ship Monday through Friday, excluding weekends and holidays.
Shipping information accuracy
To help prevent delays, please review all shipping and billing details carefully for accuracy and completeness. Any inaccuracies or missing details may extend processing time by up to 2 business days.
Track your shipment
OudSpot ships all orders using Stallion Express. Stallion Express provides discounted rates while working with established carriers for a reliable delivery experience.
Trackable delivery methods
All orders placed with OudSpot are shipped using trackable methods to help support reliable delivery, and tracking details are shared once your order is on its way.
🌍 Customs duties, taxes & clearance — recipient responsibility
OudSpot ships from Canada. For international orders, any customs duties, import taxes (VAT/GST), brokerage and clearance charges are the sole responsibility of the recipient and are not included in the product price or the shipping cost paid at checkout. These fees are set and collected by the destination country’s customs authority and/or the delivery courier, and must be paid by the recipient before or upon delivery. OudSpot has no control over these charges and cannot predict the exact amount. Refused or unclaimed parcels that are returned due to unpaid duties or taxes may be subject to return shipping costs and a refund excluding original shipping. The guide below is provided to help you estimate what to expect before you order.
Customs duty & tax by country
Customs duty · sales tax (VAT/GST) · duty‑free threshold · what to expect
Estimate your charges
A rough landed‑cost calculator
Enter the value of the goods only (before shipping). This is an approximation and does not include a courier “handling / disbursement” fee, which is often CAD $10–$35 extra.
Verified sources
Primary government & official references
Rates compiled Aug 2026 and provided in good faith for guidance only. Customs duties, taxes and clearance charges are the responsibility of the recipient. Always confirm with your local customs authority. Not legal or tax advice.